Q: How often do you empty the bins ?
A: We empty the bins every week, as many times as needed; even twice per day in some cases
Q: If, for some reason, I decide I do not want the bin, will you remove it ?
A: Yes, we usually remove unwanted bins within one week.
Q: What if someone drops something in the box by accident ?
A: They can call our dispatch at (866) 732-5559 and we will give the person an approximate time to meet one of our drivers at the box and retrieve their lost item.
Q: I don't want anything lying around outside the bin !
A: Neither do we! We empty the bins each week. However, if you see anything outside the bin, you can call our dispatch at (866) 732-5559 and a truck will be dispatched to clean up.